We try to keep our server’s down time at the minimum. Servers sometime crash or have to go through updates, replacements, maintenance and system restore and/or restart, as may be the case. Thunderstorms, hurracains and floodding are circumstances out of our control, and may affect our servers and/or any attached device required in the normal functioning of our network; therefore, we can not and we do not guarantee 100% up time, and in that path we can not guarantee any uptime whatsoever. We work and perform in good faight on the assumed understanding that we will try to keep our down time at the minimum, except in the circunstance of a major disaster that can force us to either go out of business or not to be able to continue with our services temporarily or permanently. In such a case, we are not responsable if the situation arises and have to stop our services, partially or completely. No refunds are promissed and no obligation for a refund is offered whatsoever.
Web sites, in the other hand, also crash very often. You are solely responsible to keep, watch, maintain, backup, supervise and modify your own web site at your own time and expense. Your Web site normal performance may be interrupted for several reasons, inluding: script crashes, database corruptions and email accounts crashes, this happens from time to time due to many reasons pertaining to technical issues and/or hackers and attackers from the Internet. If the problem arises and you do not have a maintenance plan or a web site life insurance in progress, you will be charged at the rate of $110 per hour to bring your Web site or email account back to life. Wheather the resolution of the problem takes 2 hours or less, the minimun charge is for 2 hours of service or $220 per case. If the resolution of the problem takes more than 2 hours, you will be charged at the rate of $110 per hour of service.
You are also solely responsible to pay your fees and all dues for all services contracted and the renewal of your domain name on time. You may and certainly will loose your domain name if not paid on time. If you paid your original fees with a credit or debit card, by using our services you authorize us to automatically charge your card for all the renewal fees you originally ordered for the first time with at least 30 days in advance, before the due date, and maintenance and/or repairs performed, unless you have cancelled them in writting with at least 30 days before the due date.
No refund policy
In order to maintain our low fees, they are calculated on a 1 year term basis. Most of the time we have lowered our fees below our breakeven point during the first year of service to attrackt new customers. This means that we may be loosing money on the first year of service to any customer. Therefore, we have a no-refund policy, even in situations a dispute arises regarding any early termination of services. When an early termination arises, there is a $250 termination fee that we will have to charge you separately, plus the prorated monthly charge fee that you applied for, at a regular non-promotional rate, not at the promotional rate you where granted, plus the initial setup fee ($155) for starting your Web site, and again a termination setup fee ($155) for closing down your Web site before the due date.
To avoid all these charges, please allow the one year term to conclude as originally planned. If you do not notify us of your account cancellation at the end of the one year term, another one year term will be automatically in effect at the end of the current term, and you will be billed and your credit card charged accordingly. Please remember that, after the first year, that in most cases is the promotional and welcome rate-year, you enter into a regular hosting plan price and schedule.
Pornography is prohibited on all eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries servers
This includes sites that include sexually explicit or hardcore images and/or advertising. We allow sites of an adult nature, but we do not allow pornographic sites. If you think your site may violate our Terms Of Service, please ask us before signing up for an account so that we may determine if we can host your site. eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries reserves the right to determine what is and what isn’t acceptable for our servers.
Any MP3 archives, downloads and streaming is strictly prohibited in any shape or form.
eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries will not allow users to store, offer downloads or streaming of copyrighted mp3s or those audio files violating copyright law. This would also apply to video files. Any site found to be doing so will be removed immediately from our servers without notice and refund, even if it is within the initial period covered under our money back guarantee. We do allow audio or video files that are not copyrighted to be stored, downloaded or streamed from our servers.
Promulgation of viruses
Using your account to store or distribute viruses is strictly prohibited. Any violation or activity, whether or not the intrusion results in the corruption or loss of data, will be investigated and proper action will be taken. The presence of any of these programs, whether or not run, will result in action against the user including suspension or termination without refund.
Also prohibited are sites that promote any illegal activity or present content that may be damaging to eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries.com’s servers or any other server on the internet
Links to such materials are also prohibited. Examples of unacceptable content or links:
Pirated software or serial numbers
Hacker programs or archives
Warez siteseHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries will be the sole arbiter as to what constitutes a violation of this provision. Sites found to contain (or contain links to) pirated software, hacking or hacker programs will be shut down immediately and will not be allowed back on the server. Any information or files on these servers will be deleted shortly thereafter and you will never regain access to it.
Transfer (Bandwidth)
Each account is allowed a certain amount of bandwidth (please see our hosting plans page to see the amount allowed for your plan). Should a client exceed it’s limit, there maybe an excess charge over the allocated amount. It should be noted that we seldom had an instance where a client has been billed for extra transfers. Most of our clients don’t even come close to their limit per month. Please let us know if you have any questions about this and we would be glad to assist you.
Commercial Advertising – Email
Since spamming is illegal in many states and countries we cannot afford to let spam mail pass through our servers under any circumstances. If you plan on using your account for unsolicited, bulk emailing please stop right here and do not sign up for an account with us. Should we discover that (1) you are sending spam through our servers -Or- (2) sending spam that links to pages on our servers, your account will be immediately deleted without notice and no refund of any kind will be made. daprose.com and all our internet services subsidiaries will be the sole arbiter as to what constitutes a violation of this provision.
Background Running Programs
Clients are not allowed to operate any background processes without prior approval from eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries. We may allow other non-abusive programs to run continually in the background but these are considered on a case-by-case basis and an extra charge will be incurred based on system resources used and operational maintenance needed. Note that any account found to be running background processes such as IRC bots, eggdrop, BitchX, port scanners will be suspended without prior notice.
IRC
IRC, IRC bots or IRC clients are strictly prohibited to be operated on our servers.
Server Abuse
Your account may not be used to interfere with or disrupt the service or servers or networks connected to eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries, or disobey any requirements, procedures, policies or regulations of networks connected to eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries Any violation will result in immediate removal of the site from our servers without notice and refund of any fees paid in advance.
Refusal of Service
Depending on the severity, eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries reserve the right to refuse, suspend or cancel service at our sole discretion if client violates any part of this Terms of Service. This is necessary in order to prevent further damage. daprose.com and all our internet services subsidiaries will take all reasonable efforts to rectify the violation with the customer before canceling a customer account.
Limitation of Liability
daprose.com and all our internet services subsidiaries shall not be responsible for any claimed damages, including incidental and/or consequential damages, which may arise from daprose.com and all our internet services subsidiaries servers going off-line or being unavailable for any reason whatsoever. Furthermore, daprose.com and all our internet services subsidiaries shall not be responsible for any claimed damages, including incidental and/or consequential damages resulting from the corruption or deletion of any web site from one of our servers. All damages shall be limited to the immediate termination of the service and the refund of the remaining unused amount paid in advance at the prorrated rate if any. (See account cancellations.)
Reporting Abuse and Violations
Violations of these Terms of Service should be reported to abuse@eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries.com All complaints will be investigated promptly.
Account Activation
By signing up for any of the services offered by eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries, client agrees to hold eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries and any and all of its officers, directors, stockholders and employees safe and harmless from any and all actions, policies, negligent and criminal acts that may be performed by client in connection with clients utilization of any and all services provided by eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries. The transfer of a domain owned by a client to a server utilized by eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries or the use of our server so as to host a new domain shall constitute the beginning of the use of services provided by eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries by client regardless of whether or not client has paid for said services at any given time.
Account Cancellations
In order to maintain our low fees, they are calculated on a 1 year term basis. We have a no-refund policy. In case a dispute arises regarding an early termination of services, there is a $250 termination fee that we will have to charge you separately, plus the prorated monthly charge fee that you applied for at a regular rate, not at the promotional rate you may be granted, plus the initial setup fee ($155) for starting your Web site, and again a termination setup fee ($155) for closing down your Web site before the due date. To avoid all these charges, please allow the one year term to conclude as originally planned. If you do not notify us of your account cancellation at the end of the one year term, another one year term will be automatically in effect at the end of the current term, and you will be billed and charged accordingly. Please remember that after the first year, that in most cases is the promotional nad welcome year, you enter into a regular hosting plan price and schedule.
When you need to cancel an account, please email us at: support@daprose.com and our billing representative will be in touch with you if it is applicable to your situation.
If you would like to cancel your account before your Hosting Account is due for Renewal, please contact us at least 7 days prior to the date that you would like your account to be closed or you may risk being automatically re-billed for the next billing term.
daprose.com and all our internet services subsidiaries will try to send you an email reminder one month prior to your hosting account renewal date. Should you decide to stay with eHosting.Space, daprose.com, daprose.net, netlogo.biz and all our internet services subsidiaries or if you would like to cancel, please reply to our email and let us know at least 7 days prior to the renewal date.
daprose.com and all our internet services subsidiaries retains the right to change any or all of the above Policies, Guidelines, and Disclaimer from time to time as maybe required by law or as necessary in order to maintain the quality of service. Your use of our services constitute your acceptance to our Terms of Service and our Privacy Policy.